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HP 5 year 24x7 4hr Response Onsite DMR Desktop Hardware Support. Support type: Onsite repair, Place of service: Onsite, Warranty coverage: In warranty

HP 4 year Active Care Next Business Day Response Onsite Notebook Solution Support. Support type: Active Care, Place of service: Remote and Onsite, Warranty coverage: In warranty

Lenovo Premier Support service provides a new level of support for the data center. We know the challenges you’re facing, and we will provide the expertise, the convenience and the dedication to help take the complexity out of today’s demanding data center environments. You’ll benefit from:- Direct access to Lenovo’s most advanced technicians- Faster problem diagnosis and resolution- Single point of contact and end-to-end problem resolution- Collaborative third-party software supportPremier EssentialPremier Support and heightened availability for essential business operations includes the following:- Premier Support- 7x24x4 Hour Response- Warranty Extension to 3-5 years

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. Most Lenovo warranties include phone access to customer support and full coverage of labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines that your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, the repair will be made on site. Service is available during Lenovo’s normal in-country business hours. Calls received after 4 pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only.