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More Than Just Support — A Business PartnershipThe NETGEAR ProSUPPORT for Business offerings provide you with peace of mind by extending and enhancing the standard warranty or support coverage included with your product purchase. With ProSUPPORT, you get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. Connect with the people that have built your products and build the relationship that will contribute to your business success.OnCall 24x7 Tech SupportNETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.OnCall 24x7 Tech Support contract purchases are non-refundable.Professional Configuration and Setup AssistanceSchedule an appointment for a live consultation by an expert to configure, set up or re-configure your device. This allows you the quickest time to deployment, optimizes accuracy in product deployment, minimizes downtime and maximizes the performance of the device.Extended Warranty with Next Business Day ReplacementOnce your warranty expires, ProSUPPORT for Business provides you with an extended warranty ensuring that if you have any issues with your device, it will be replaced by the same (or a newer) device. Next Business Day product replacement is also included to ensure that your business is back up and running in the shortest time.

More Than Just Support — A Business PartnershipThe NETGEAR ProSUPPORT for Business offerings provide you with peace of mind by extending and enhancing the standard warranty or support coverage included with your product purchase. With ProSUPPORT, you get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. Connect with the people that have built your products and build the relationship that will contribute to your business success.OnCall 24x7 Tech SupportNETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.OnCall 24x7 Tech Support contract purchases are non-refundable.Professional Configuration and Setup AssistanceSchedule an appointment for a live consultation by an expert to configure, set up or re-configure your device. This allows you the quickest time to deployment, optimizes accuracy in product deployment, minimizes downtime and maximizes the performance of the device.Extended Warranty with Next Business Day ReplacementOnce your warranty expires, ProSUPPORT for Business provides you with an extended warranty ensuring that if you have any issues with your device, it will be replaced by the same (or a newer) device. Next Business Day product replacement is also included to ensure that your business is back up and running in the shortest time.

More Than Just Support — A Business PartnershipThe NETGEAR ProSUPPORT for Business offerings provide you with peace of mind by extending and enhancing the standard warranty or support coverage included with your product purchase. With ProSUPPORT, you get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. Connect with the people that have built your products and build the relationship that will contribute to your business success.OnCall 24x7 Tech SupportNETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.OnCall 24x7 Tech Support contract purchases are non-refundable.Professional Configuration and Setup AssistanceSchedule an appointment for a live consultation by an expert to configure, set up or re-configure your device. This allows you the quickest time to deployment, optimizes accuracy in product deployment, minimizes downtime and maximizes the performance of the device.Extended Warranty with Next Business Day ReplacementOnce your warranty expires, ProSUPPORT for Business provides you with an extended warranty ensuring that if you have any issues with your device, it will be replaced by the same (or a newer) device. Next Business Day product replacement is also included to ensure that your business is back up and running in the shortest time.

Defective Drive Retention ServiceEnsuring customer’s data confidentiality is the highest priority for NETGEAR. When a storage drive becomes defective, the NETGEAR Defective Drive Retention (“DDR”) service allows business customers to retain possession of the drive thus giving them total control over the sensitive and confidential data that are stored within it.Under the terms and conditions of NETGEAR limited warranty policy, when a defective unit is returned to NETGEAR, the returned unit becomes the property of NETGEAR. With the DDR service, however, the customer is allowed to keep the defective unit after returning a signed certified form with a copy of the drive label.

ProSupport Service Packs Available- Professional Setup and Configuration (Onsite)

Des usages qui changentTablettes PC, iPad, terminaux mobiles connectés, voix sur Wireless… Toutes ces nouvelles technologies transforment les applications et changent les méthodes de travails des utilisateurs. Cela contribue aussi à reconsidérer la façon dont sont mis en œuvre les réseaux Wifi. D’un simple outil qui permettait de connecter son PC en salle de réunion, ces réseaux deviennent de véritables réseaux de production qui doivent être fiables et sécurisés.Etude de site, l’étape indispensableSi les applications permettent de définir l’utilisation du réseau, une analyse approfondie du site doit être réalisée pour évaluer les contraintes liées à l’environnement. La superficie à couvrir n’est pas l’unique élément à considérer pour déterminer le nombre de points d’accès à déployer. En effet, le comportement des ondes radio oblige à tenir compte de biens d’autres facteurs pour déployer un réseau offrant une bonne couverture et un fonctionnement fiable :- S’agit-il d’une surface “open space” ou d’un espace divisé en bureaux cloisonnés ?- S’agit-il d’un entrepôt ou d’un site de production industrielle ?- Y a-t-il des cloisonnements qui perturbent la diffusion des ondes radio (armoires métalliques, rayonnages en entrepôts, cloisonnements en béton armé…)?- L’environnement est-il perturbé d’un point de vue électromagnétique (réseau Wifi parasite, ligne à haute tension…)?Pour les surfaces ou les entreprises les plus petites, l’évaluation peut se borner à une simple inspection visuelle avec un positionnement “empirique“ des points d’accès.Par contre, pour les réseaux de taille plus importante (10 point d’accès et plus) ou les réseaux Wifi destinés à supporter des applications métiers (entrepôts, cliniques…), il est nécessaire de procéder à une étude sur site.

NETGEAR Insight is a Cloud-based management platform that enables easy setup and configuration of NETGEAR Insight Managed Access Points, Switches and ReadyNAS devices. With the cloud advantage of unified setup and configuration of devices, simplified ongoing maintenance, continuous visibility and control, remote access, constant evolution, scalability and reliability, Insight take the complexity and rigidity out of networking.

NETGEAR Insight is a Cloud-based management platform that enables easy setup and configuration of NETGEAR Insight Managed Access Points, Switches and ReadyNAS devices. With the cloud advantage of unified setup and configuration of devices, simplified ongoing maintenance, continuous visibility and control, remote access, constant evolution, scalability and reliability, Insight take the complexity and rigidity out of networking.

NETGEAR Insight is a Cloud-based management platform that enables easy setup and configuration of NETGEAR Insight Managed Access Points, Switches and ReadyNAS devices. With the cloud advantage of unified setup and configuration of devices, simplified ongoing maintenance, continuous visibility and control, remote access, constant evolution, scalability and reliability, Insight take the complexity and rigidity out of networking.

NETGEAR Insight is a Cloud-based management platform that enables easy setup and configuration of NETGEAR Insight Managed Access Points, Switches and ReadyNAS devices. With the cloud advantage of unified setup and configuration of devices, simplified ongoing maintenance, continuous visibility and control, remote access, constant evolution, scalability and reliability, Insight take the complexity and rigidity out of networking.